Securus Technologies serves a vital purpose in connecting incarcerated individuals and their families over dedicated phone lines and video conferencing. Securus specializes in the establishment and maintenance of these enterprise communications systems for correctional facilities, law enforcement agencies and safety organizations all over North America.
Securus serves over 3.400 of these entities covering over 1.2 million people who are incarcerated. There are several types of plans available including direct billing and prepayment plans, where the family or a benefactor picks up the charges, as well as inmate pay and collect calls.
In addition to the regular phone service, a video conferencing service, email, voicemail and a money transfer service is offered. Inmates and families especially like the video conferencing feature because they can see each other while they are visiting. It is not hard to realize the thrill that families receive when they can see one another and see how society is changing.
Studies have pointed out over the past 40 years that incarcerated people who have regular communications with people on the outside of their prison existence, fare much better in society when they are released. They are better able to relate to a normal lifestyle because they have been a part of such a relationship all along. The arrest rate is markedly lower among those who have contact with the outside, especially with family.
Securus also connects and maintains communications for law enforcement and safety organizations. It is important that there be universal connectivity between these organizations in case of emergency and community disaster such as power outages, floods, escaped criminals, terror threats and a host of other such situations.
Inmates are able to lead more productive life and to have something positive to look forward to when they are released because of the type of services that are provided by Securus Technologies.