Richard Liu Qiangdong is unquestionably one of the most successful business people in the world of new markets and technology in Asia. For the last two decades, Liu has made history as the first single person to impact the Chinese commercial space with his company JD.com. Through his company, he has always revolutionized the retail market both in Asia and in China. It is interesting to see that Liu is still building structures and collaborations around this niche and the future of the retail market in China can only be big.
In an article on AACSB.edu, Liu was listed as one of the “Most Influential Leaders”. As a testament to Liu’s admirable business practices, he has received numerous national and international awards for his entrepreneurship, business influence, innovation, and leadership.
Prior to 2004, Liu Quiangdong was just an average businessperson. The SARS epidemic was his turning point as a businessperson and as an investor. According to him, the SARS epidemic almost made him run out of business. However, the presence of virtual space is the reason why a small store business is now a billion-dollar business. Richard Liu Qiangdong realized that he could still trade even without physical interaction with his clients. JD.com was born. This new trading space improves after-sale services since he could only interact with clients on a third-party basis. See This Page for additional information.
Richard Liu Qiangdong attributes his success to many factors. First, he acknowledges that his ability to change and adapt to new changes has always been his strongest point. The virtual market is ever changing, and Liu points out for JD.com to remain relevant, the company is always in constant change. Second, in order to compete well with other alternatives, Richard Liu Qiangdong points out that a company must have the right approach to customers. JD.com serves as the best example of what a customer-based organization looks like. The company has invested in customer services for the past 16 years. Through this approach, they have been able to keep clients and gain new customers.
In addition, Richard Liu Qiangdong believes that business philosophy can make the company either the great or just an average company. JD.com as a company has a firm policy on the quality of goods. This firm policy according to Richard Liu Qiangdong makes customers have unmatched trust in the company.
Source Article: https://jdcorporateblog.com/about-liu-qiangdong/